We made a mistake - Mr. Meeks envelope had fallen behind our FedEx bin and was not discovered until he called on Friday with his inquiry. He was understandably upset. We refunded his money and offered to ship it out for free. He said he would take it somewhere else and then began to verbally berate us using language we cannot repeat here and never before heard in our store. We asked him to leave. We are sorry for our error and his inconvenience.
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