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Terrible - Review by citysearch c | I Am Salon & Day Spa

I Am Salon & Day Spa

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Terrible 10/10/2008

I do not recommend this place! Management is awful!!!! received 2 gift packs, for my mom and I, we fist got our nails done. The girl was first very snotty, but later warmed up after we talked to her a while (she must be treated very badly there!) Then I made an appointment for my hair, in which the manager happen to make my appointment, very rude. I called the day of my appointment to tell them I would be 5 mins. late and the girl told me my appointment was the day before! I spoke to the manager (the one who made my appointment) I specifically remember him repeating the correct date to me when I made the appointment. He (the manager) then argued with me for a long period of time on the phone, and lectured me that I can't just do that! Jerk! I was right, but shouldn't the client always be right anyways? We liked the girls that cut our hair, but I hope those girls move on to somewhere better!! My certificate expired in 3 month, before I ever used my other option, I suppose tha more
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