I Am Salon & Day Spa

I have been buying my wife gift cards to this spa for about 6 years and my wife is always thrilled to get the gift and raves about their services and the staff. This year for my daughter's birthday I got her a gift card and she loves it too...especially the massages. The girls had a ""girls"" day and got tanned there and looked wonderful and healthy. I would highly recommend this group of people. more

I WAS a customer until I recently learned how this salon treated my favorite Spray Tan girl Crystal Hill. Talk about bullying someone out the door! I will never put a dime into this salon again. Crystal is a very smart, professional, and a beautiful young lady. The little girl who works the front desk should be fired for calling Crystal a stupid F___ B**ch. Who says that to a fellow coworker?! And the owner just sat by and let this all happen?? This is the epitome of a dump/ hole in the wall. more

I am from out of town and found myself in need of a hair cut, Like usual, it is nerve racking, the thought of hving a new artist work on you, and what they might be inspired to do once you are in their chair. I have just grown my hair out to a very GQ medium length style and had not had it cut much in the process, and now it needed it badly. I looked up what ws the top rated salons in Wilmington, and ""I Am"" was reccomended on the site. I called and was set an appointment with Shelley Smith. When I arrived I was pleased to see that it was an Aveda salon, I don't know why I didn't realize that from the site; however, I am a cosmetologist as well and was an instructor at the Aveda Institute so I fully recognise thestandards of excellence that is expected from Aveda stylist. I had a great experience from the time I entered the salon untill I left. Shelley was verry impressive.She listened carefully to my ideas during the consultation and and made some suggestions that worked for me. It was the best service and haircut I have had in years. It was a total pleasure beingin her chair. I highly reccomend Shelley, and the salo,n if you are looking for a new artist to work with you. Wayne more

WOW! I had been going to this salon for nearly a year when my stylist, Eden must have been having a bad day; so my color was way overprocessed and much lighter than I wanted my highlights to be. I even had a spot on my left side of my head that was "burned", I have to assume by chemicals left on too long, AND my hair fell out in that area too! I have NEVER had anything like this happen, EVER. But to make it WORSE, the manager, yes the RUDE guy everyone has been mentioning here, "decided" to back the stylist and NOT THE CUSTOMER, and they DISMISSED me as a customer after I spoke to the stylist directly. I received a call from the receptionist stating that the owner/manager wanted to "refund" my money, instead of having the stylist, or another one in the salon FIX this mess!! It should have been my choice, not theirs. When I arrived for my "refund", I only got HALF of my $215. BACK!! HELLO, I AM DAY SALON THE CUSTOMER IS ALWAYS RIGHT!! I had to go on vacation the next day like that more

I am not normally a review writer but I had such a lovely experience at I Am that I decided to become one. more

Natasha, You have a wonderfully gifted more

Purchasing an online gift certificate more

I stopped in one afternoon w/o an appointment to have my beard trimmed. I was told the gentleman I needed to see was just heading out. They asked him if he had time to see me and without question was invited to his area. Chris Daniels introduced himself as fresh as if he was just coming to work. I told him how I wanted my very short and neat beard trimmed. He examined my beard and face very closely and offered a few suggestions. I was so impressed with the time he took examining my face and beard, I gave him free reign to trim as HE was the experienced one. Chris took his time as he sculptured my beard to my face. As he worked he totally focused on me. No unnecessary chit chat as you find with other stylist. He discussed what he was doing as he began his work. I was very impressed with his knowledge and professionalism. Chris Daniels is the best stylist I have encountered in my 50 plus years. He trimmed my beard with exacting lines as I wanted. No longer do I do the trimming as I see him twice a week. Finally, my beard matches my face. What a pleasure it is having Chris perform his magic. No longer will I try others, as he is my stylist from now on. I leave ""I AM SALON and DAY SPA"" and Chris feeling as IF I might be a candidate for a GQ shoot. Detailed oriented, professional actions along with his genuine care makes Chris Daniels a true artisan. D. K. Overton more

I live in New York State but have a daughter who lives in the Wilmington area. She is an avid spa goer so I like to buy her gift certificates to a day spa. Last year I found I Am Salon online and bought a gift certificate right from my desk in New York!! It couldn't have been easier. more

I have curly short hair which I can never let grow as it turns into a giant poof ball once it gets to a certain length. I had a consultation with Holly regarding straightening my hair and came in the next day. It was quite a detailed process but at the end my hair was so soft and straight I couldn't it all went! It was amazing! I have no problem blow drying and flat ironing it now. It is so easy and it looks beautiful. The staff was very nice, and have lots of ways to earn points for discounted or free services. Thank you Holly! I would recommend Holly at I am Salon. more

Absolutely NAILED the hair color I wanted! And classic (perfect) job on the eyebrow waxing. I recommend Holly, or anyone on the staff, given the caliber of the work I observed while I was there. more

I went to Amie Rizor and I had the best hair experience of my life. The scalp massage was incredible and the cut and color were absolutely perfect. We had a very in-depth talk before she started working on me and looked at alot of photos so we agreed on what we were talking about. I would go back just for her scalp massage! The staff seemed to be having a great time with each other, the placed smelled so good and I really felt cared for. I needed my eyebrows done and the girl at the front desk squeezed me in with Jackie which I really appreciated. There is no loud music to give you a headache. I walked away looking great and feeling relaxed. The prices are about the same as you would pay at most other quality places. I would highly recommed I Am Salon. more

I decided to try this salon in spite of the iffy reviews because I recieved an offer for a free haircut with color and saw they offered a 100% guarantee. I am so glad I tried them out. Twana Cox was my stylist and I could not have been happier with my color and the way my hair turned out. The salon now employs a full time Aveda certified instructor and the hair staff is all new to the salon.\r My husband got a massage from Selana, and I got one from Lee and we both had a great experience. We massages with a session in the new infrared sauna and sat in the steam room. We got our massages for $45 each after going to the specials page on their website. I would recommend this salon to anyone interested. Kat more

I do not recommend this place! Management is awful!!!! received 2 gift packs, for my mom and I, we fist got our nails done. The girl was first very snotty, but later warmed up after we talked to her a while (she must be treated very badly there!) Then I made an appointment for my hair, in which the manager happen to make my appointment, very rude. I called the day of my appointment to tell them I would be 5 mins. late and the girl told me my appointment was the day before! I spoke to the manager (the one who made my appointment) I specifically remember him repeating the correct date to me when I made the appointment. He (the manager) then argued with me for a long period of time on the phone, and lectured me that I can't just do that! Jerk! I was right, but shouldn't the client always be right anyways? We liked the girls that cut our hair, but I hope those girls move on to somewhere better!! My certificate expired in 3 month, before I ever used my other option, I suppose tha more

Anyone know where Gene is now? He was only at the Best Little Hair House for 2 weeks!\r \r Regardless, I like I Am Salon & Day Spa. Great massages. And waxing. Except for their waxing lady left! more