I received the recommendation to use Rose City Tile from a trusted business associate. We hired Rose City to install marble tile in our master bath and to install a granite slab in our kitchen. This is not the first time we've had granite put into a kitchen, so we knew what to expect. What a surprise!
The first slab they brought was cut wrong (wrong template used for the sink). They returned with a second slab (now of course not matching the dye lot from the first) and installed it, but they had significant trouble getting the two pieces of granite to seam properly. So, being clever installers that they are, they just pasted in some bondo-like substance and left. It is THE WORST seam I have ever seen in a granite slab. Also, the edges look like they were cut with a dull blade so they are all ragged. When I called the company to see if they could come out and fix the seam, THEY NEVER RESPONDED. (call to Rebecca at RCT).
I would never recommend this firm to anyone. There is no pride in quality of workmanship. Hopefully with the downturn in the economy, firms like this one will either learn to do a better job and provide quality service, OR decide to ply another trade.
Pros: None
Cons: Poor quality, poor service
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