I had to wait 3.5 months to get an appointment for a check up. I was a new patient so I thought it was because they needed more time with me. I wanted to get my teeth cleaned, get xrays and start a regular dental routine. The hygienist saw me. Instead of a cleaning, he told me I need "gross debridement"; felt like a cleaning to me - you know that ultrasonic machine that gets you all wet.!! At the end of the cleaning I was told that was all that could be done today - I needed scaling and something else and after that was done, he could finish cleaning my teeth. I was shown to the receptionist to schedule my next appointments - I would need 2 for this procedure. My first shock came when she gave me a bill for $168.00 for the cleaning which was supposed to be covered under my insurance. Well apparently not but they didn't tell me that ahead of time (and I asked!) The next shock came when they told they didn't have an opening until April! 4 months away and I still would not see a dentist! I paid the $168 and told them I would pick up the xrays when I had a new dentist. f my mouth was in such a bad state why did they think I could wait 4 months to get the needed treatment???? Obviously just a way to make money on insurance patients. I had a friend call who indicated that she was a cash customer and guess what? They scheduled her for the following week!)
Pros: parking and close to where I live
Cons: wait months for an appointment and never see a dentist
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