Besides the typical pool company issues you have to deal with, I did not think I would be having to deal with sub contractors, and sub contractors of sub contractors. Burkett's sells itself on its customer service, but when it comes down to it, they simply sub contract all of the work - which ends up being of poor quality - and then they say, well one of the sub contractors did that. What's even worse is that every time I call I get the typical ""we will have to have somebody call you back"" but inevitable nobody does. I wish I would have done more research on this. But I guess I learned my lesson.
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