My husband, me and another couple were sitting under a broken air duct at La Tasca on New Year's Eve. It was blowing cold air on us and our waitress and mgmt staff did not care at all. The GM wouldn't even come out to talk to us. They ended up giving us 20% off our bill and 1 free drink ticket each (oh yay *sarcasm*) but it was too late. The waitress was just horrendous?never refilled any drinks - I think she was afraid of us. I mean, we were unhappy, but it wasn't her fault that the air duct was broken. We all sat there in our winter coats - my husband even had his hat on.\r
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The evening would have been saved if the waitress had just cared that we were cold. Even if she hadn't been able to do anything about it, it would have improved our moods if she had done everything in her power to let us know that we mattered. \r
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We will never, ever go there again.\r
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