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Customer service at it's best! - Review by citysearch c | Trinity Carpet

Trinity Carpet

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Customer service at it's best! 1/25/2008

From the minute I stepped in the door I felt welcome and wanted. I was greeted professionally, I sat down with the salesperson and we started talking about the different details of my job.....I was getting ready to put in hardwood floors throughout my home. The salesperson I was working with answered all of my questions and was honest when she didn't know one, but quickly found the answer with one quick phone call to the manufacturer. She was helpful with design, color, and very personable. Prices were comparable with other stores but the thing that really blew me away was the extremely good service. Yes they charged for an estimate but it included one of their certified measure technicians coming out to my home and answering all of my remaining questions along with taking all of the EXACT measurments needed to give me the full and complete quote for the entire job. Two thumbs up for Trinity Carpet and Flooring. Anyone who wants knowlege needs to visit this place! Pros: Unbeatable Customer Service Cons: only two locations in portland more
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