Hoover picked up my daughter's car when it would not start, tested the battery which was bad, and replaced it with a new one. No complaints on that. However, the charges were highly inflated (about $100 over typical prices). I called (8 times) to discuss, never got through to the owner, he never returned my calls. One mechanic was friendly, took my messages. One mechanic was quite rude. I was hoping for a trustworthy mechanic shop that my daughter could use regularly. After this experience, this is not the one.
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