I think this business is quite possibly the worst service I have ever used tor anything! I contracted for service for 2 years with them and on any holiday week they were very unreliable, they missed our trash several times when THEY said I got the trash out too late, past 0700, until I videoed them driving by at 0615 one week. They pulled out of our rural pick up area with a ONE week notice and during the Christmas week, our last week of contracted service they refused to pick up trash. I attempted to call customer service and was hung up on twice, I left my phone number with the manager and he never returned my calls. Well this is easy for them, they just can ignore us but with the high winds and animals and their empty promises of picking up the trash ""tomorrow', ""tomorrow"" all last week, I now must go out into the field and pick up endless pieces of trash that has been blown out of the trash can and which the local dogs got into. I am so angry and frustrated at their lousy service. Please, do yourself a favor and run as fast as you can away from mean and nasty customer service and lousy pick up service. I have many neighbors with the same trash service and they will all be picking up their trash from the roads and fields as well. Lousy service, lousy phone operators, just say NO to Suburban Trash!!
Cons: terrible, terrible, terrible customer service. Hung up on twice, no return calls from management
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