I have known the owners of Pollywood for about 25 years - long before thay had this store location in the Trade Center. They have always proven to be responsible and caring people with their animals. If you even want to HOLD an animal - you are first told to use an antiseptic wipe !!! WHY ?? So YOUR germs do not get onto the animal and make it SICK - what pet store do you know that does THIS ...?? I buy my animals -especially my birds - no where else. I am a bird breeder and I have never I received a sick bird - nor have I ever seen a sick bird in their store. And I am there far more often than any of the writers who are writing ridiculous things about the store. I ll tell you what I , myself, HAVE seen - ignorant people coming into the store RANTING and yelling about a bird that they 'think' is pulling its feathers out - when in fact - it is ""molting"" - changing , losing, its feathers - which is a natural occurance in birds that happens once a year ! Personally I dont know how the owners put up with these ignorant - not stupid - but simply ""ignorant"" people ! These uneducated people are the rude and nasty ones - NOT the owners !
Pros: always willing to answer questions - helpful and friendly
more