I have been getting take-out and eating at this restaurant for years. There were the occasional long wait and questionnable service, but I lived close by and I like the food. Today I decided I'd order take-out for lunch and the person who answered said it'd take an hour. I can understand a busy Saturday lunch crowd and I can wait so I said yes. She put the phone down and I could clearly hear that she told someone else: I said one hour! The phone was left off the hook for about a minute then she hung up the phone. I loved the food but the attitude and poor service is unreasonable. I will NEVER go back again.
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