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Repeated hassle trying to correct same mistake regarding refills - Review by citysearch c | Cvs Pharmacy

Cvs Pharmacy

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Repeated hassle trying to correct same mistake regarding refills 9/25/2007

I was unfortunately transferred to this pharmacy because the local Jobe's Pharmacy closed. Every since I have been a customer at CVS it has been one hassle after another. They have given me generic when I did not request it, and I had to have it refilled because I did not want the generic. My refill count has been off repeatedly. I had to stand my ground and be firm when telling them I would not go back to my doctor for a new refill because THEY tried to sell me generic. When they finally complied with my request the person I was speaking with behaved as though this was MY fault and I was wrong for causing THEIR inconvenience. All in all I would give them a D- rating, and when I finish my current business with them I intend to go elsewhere. Pros: Convenient location for surrounding area Cons: Have to stand your ground to communicate when a mistake is made more
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