So most of us like to hear the bad news first. The BAD NEWS ~ I'd like to start by saying that I had made an appointment at 11 AM. They proceeded to tell me about the standard hour and 1/2 wait time. Which I understood. They actually wait 1 hour and 45 mins. All is cool right ? NOPE not this time. Somehow they were understaffed and even though I was there on time and first in line , somehow my install was pushed back until 12 Noon. Which mean I had a wait time of 2 hours 45 mins. It was a awful service that I will recover from. Although they gave no explanation of why I had to wait so long. The GOOD NEWS, well they do stand behind their guarantee... and replaced a windshield that was about 6months old , that had developed a stress cracked windshield. I do however will think twice before using their services , My time is just as valuable as theirs.
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