We were only in Boston for a day & we were really looking to find a great meal while we were there. Boy was this the wrong place! \r
1. The service was HORRIBLE!! Our waitress was not personable at all, we only saw her to put in the order, drop off our food and pay the bill - we weren't even offered drink refills. When we had a problem it took us quite a while to hunt her down, and she handled it very badly.\r
2. My daughter got a kids meal (she's 5), her burger was burnt and she wouldn't eat it. Any of you who have kids know that once the food is ranked as bad by a child there's no redeeming it. She didn't want anything else at this point & she certainly didn't want another burger. Our waitress seemed to care less that she was leaving the restaurant hungry AND they didn't take it off the bill - she took ONE bite!! Who does that?\r
3. OVERPRICED - I had lobster roll & clam chowder - while it was pretty good, the portion was TINY and it was very expensive for what I got.\r
4. DH had lobster (when in Boston, eat lobster). It was poorly prepared (chewy) and when it came out it was cold - when you're paying market price it had better be done right - how hard is it to boil a lobster!\r
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I worked in restaurants for a lot of years in the past and my minimum tip is usually 20-22% for average service- I tend to overtip a lot if the service is good - this is the first time I left 8% and regretted it later thinking that was too much for how bad the service was - she could have played a part in fixing our food issues but obviously she couldn't be bothered. How hard is it to get a child a new meal if hers is bad or to take care of a lobster dinner that was obviously cooked too long! $80 for lunch and 2 out of 3 of us left hungry!
Pros: Location was nice
Cons: Service was horrible, food was bad and overpriced
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