I went to New Natalies a few weeks ago after making an appointment. After selecting 7 dresses though, I had to wait over an hour just to start trying them on! I liked one and wanted to try on more, but I found out I would have to get back into the line and wait another hour. I made an appointment for this past Sunday for the first available time, and this time there was no wait to try on dresses. They had taken the one dress I liked to a bridal show, but I stayed to try on a few more dresses. The woman helping me was horribly unpleasant, she seemed to hate being there, and did not talk to me except to say 'next dress'. My second visit to New Natalies Bridal was certainly my last. While they do have great prices, there are other places in the Atlanta area with good prices and much better customer service.
Pros: decent selection, good prices
Cons: bad customer service, long waiting times
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