This was the sound advice that I got from the lady on the other end of the line when I complained about receiving the wrong order. I odered chicken permigiana but I received shrimp permigiana (which I would never order since i'm allergic to shrimp), the lady INSISTED that the order was shrimp. She made no attempt to make an applogy or would accept that there may have been any miscommunication claiming that ""I know damn well that what you ordered because I took the order. Don't try to give me problems. Do me a favor, don't ever order from here again!!!."" and SLAM! she cut me off.
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