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Awful customer service, never showed, rude on the phone, would NEVER use them again!!! - Review by citysearch c | Payless Water Heaters/Plumbing

Payless Water Heaters/Plumbing

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Awful customer service, never showed, rude on the phone, would NEVER use them again!!! 9/24/2007

I dealt with the rudest man on the phone today regarding getting a new water heater. They never showed up to the scheduled appointment and confused my order with someone else. But the way the man talked to me was the icing on the cake. He screamed at me and said I was wrong and that one had been installed when obviously it has not. Now I have to stay in a hotel room in order to get a hot shower tonight!!! DO NOT USE THEM! You will be sorry. Incompetent and rude. Pros: cheap Cons: never showed up, rude, unreliable, terrible customer service, no redeeming qualities more
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