My husband I went to Haverty's when we bought our new house because we liked the style of the furniture and the fact that they offered financing. The sales team were very nice to us UNTIL our order was placed. We were lied to about the availability of products that we ordered. We were charged for services and products that we did not ask for or want. When we brought those things to the attention of the store manager we were told that we were the ones causing the problems. I have never in all my life been treated the way I was by this store. I will NEVER shop there again, it's been three months... we still do not have our furniture and no one seems to be able to tell us when it will arrive. I would rather pay twice as much somewhere else and be treated like a human! If you want any kind of customer service or expect to be told the truth when placing orders DO NOT SHOP HERE!
Pros: Decent selection of styles in the showroom
Cons: Despicable customer service, rude salespeople that lie to make a sale, 4 mo wait for furniture
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