While the service is pleasant, they keep most of your security deposit. I rented a 32 foot RV for a weekend with four friends. We took especially good care of it and spent 5 hours cleaning it inside and out before returning it. It was spotless inside, even the kitchen appliances looked brand new and they charged us $450 in cleaning fees not to mention a dozen other hidden charges. I feel like I should have just trashed the thing had I known they weren't going to give back any of the $1000 deposit. If you ask me, its highway robbery. If you do rent from them, throw a keg party for 100 people in it and burn it to the frame because they're keeping your security deposit regardless.
Pros: Smiles
Cons: Thieves
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