My fiancee and I were either lied to or had ""our"" diamonds switched on us. ... We had looked at rings at a couple of jewelers and went to D. Geller last. What a mistake! First of all we were shown engagement ring with REALLY big price tags on them (about twice what were had seen in others stores) for the same size diamonds. The young sales person told us that we were looking at a ""E"" color and a ""VS1"" clarity diamond. When we said that we wanted to see something in a ""G"" or ""H"" and a ""SI1"" we were told that they didn't carry those kind of ""lesser quality stones"". We we then ""passed"" to a more experienced sales person who told us he would see what ""he could do"". After about 10 minutes Stan Geller came out and apologized for not having rings to compete with the other stores and that he was going to ""chew out his buyer"". After a few minutes the second sales person came back and said told us that if we would give a little on the price Stan would sell us the ring at close to the price of the other stores price. ... Like a fool I fell for it and bought the ring which I later had appraised as an ""I"" color and ""VS1"" clarity. An ""I"" color is far different from the ""E"" we were told and a far ""lesser stone"" than the ""G"" we asked to see. This is where there NO REFUND policy gets you. You leave the store with your purchase and your stuck. ... Be smart and STAY AWAY!
Pros: Store is heated and air conditioned
Cons: Total lack of ethics
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