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HORRIBLE CUSTOMER SERVICE - Review by citysearch c | Bright, David K, Md - Durham Internal Medicine Assoc

Bright, David K, Md - Durham Internal Medicine Assoc

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HORRIBLE CUSTOMER SERVICE 8/14/2007

My physician of over 10 years recently moved to Durham Internal Medicine, while my doctor is wonderful, ( I followed him to this practice) the staff are horrible to deal with, they are rude and treat patients as if they are a bother. The wait is too long and the staff are SLOW to check people in and even slower to check them out. While I can't comment on the quality of the medicine from other Doc's, I can tell you that if you have a choice to go somewhere else, you should. It is unfortunate enough that medicine today is about money and not people. Some offices are able to mask this horrible truth, but DIMA is not able to mask that at all. I am sadly disappointed in how the staff treat patients. Pros: I know my doc and have followed him to this practice and he is the only reason I stay here. Cons: Office staff are horrible, rude and act as if they are bothered to serve patients more
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