I work in downtown Oakland, and was excited to try this place - the space & location is great, and they have an outside dining area that looked appealing. I've been here on several occasions over the past 8 months, going for team lunches or business meetings, and this review is based on the multiple visits I've made. \r
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The service is slow - even when you make an exception for the fact that there are 5-6 people in your party which might take longer than 2, it's ridiculously slow. The waiter doesn't write down your order (probably to maintain some level of ambience), then forgets half of the things. We had to remind him of what we ordered (drinks!), ask for water to be re-filled, asked for bread to be brought to the table, ask for the check....\r
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The food is mediocre - you'd be better off foregoing the atmosphere for one of the Vietnamese or Thai places nearby, which have better food. The last time I was there, I ordered a grilled sandwich, which arrived cold and somewhat soggy. Our food took nearly 30 minutes to arrive AFTER the appetizers came out (we all ordered sandwiches and one person ordered pizza). I think I'm done with this place - I've given it the benefit of the doubt for too long, and I'm ready to support the mom & pop restaurants in the area instead.
Pros: good space & ambience for business lunches
Cons: terrible service, mediocre food
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