We have eaten here twice. Both times it was slow to get seated and slow for the initial wait service, but the wait staff was attentive once service began. The food is pretty good quality. However, the management is unpleasant. The first time we ate outside with our 5 lb dog, the waitress brought us water for him in a styrofoam container (this made me love the restaurant in spite of the initially slow service). So, the following week, we returned for dinner. It was 105 degrees (dog was still in tow), so we opted to sit outside. After a few minutes waiting at the hostess station to be seated, we were very pleasantly led outside to a table by a charming high school-age girl. While browsing our menus, the blonde floor manager came out and told us rather rudely that we would have to leave - the dog was not allowed on the property. When I asked why as we had eaten before with the dog outside, she replied that it wouldn't be ""sanitary"" if other guests were eating outside. Well, it was 105, felt like 115, we were sweltering, who else would sit outside (unless they had a dog)? Rather than suggest politely and kindly that we get take out and apologize for the inconvenience, the woman just got an attitude and left. I ended up getting take out anyway (the food is not bad), but will never return to that store due to the inhospitable management. Totally inconsistent and unpleasant to the customer.
Pros: food is tasty, although muffins are a bit sweet and dishes can be salty.
Cons: takes forever to get seated, the management is unpleasant and rude, rules inconsistent
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