In simple English ""LAZY"" . Best Buy set me up with this audio video repair center. It took them a week to come look at my TV. The so called repairman took 3 minutes to check the TV, told me he would order the part and be back a week later. The guy didn't show up and didn't even have the courtesy to call me to let me know the status on my TV repairs. I called the office 4 times and each time I was put on hold for a long time, twice they cut me off. I took a day off from work for nothing. They call themselfs ""Home of the TV Doctor"" I think not, they should be ""HOME OF THE INVISIBLE TV DOCTOR"".
Pros: HAVE NONE
Cons: Terrible service all over, hard to get good customer service
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