I wish I could recommend Eleven more highly. I am a big fan of the Big Burrito restaurants, including Soba and particularly Casbah. I went to Eleven for my wife's birthday for the first time. The decor is nice, the food is outstanding, but our service was lousy. My wife suggests that we may have simply had a bad waiter. Perhaps, but every part of the service was particularly slow -- from taking our orders to having to ask twice for bread and butter. Our entrees took absolutely forever -- to the point where my wife left for the ladies' room and unbeknownst to me, decided to complain to the hostess. Yes, the service improved then, but this should hardly be necessary.
Pros: Great food, warm ambience
Cons: Poor service
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