He seems to evoke extreme responses - people either dislike him or revere him as a mechanical god. The truth is in between. He's a good mechanic, I've never had any problem with his work, and I trust him - he doesn't rip you off (certainly he charges less than the exorbitant Manhattan BMW!). It is sometimes hard to get an appointment. In a good mood he's really helpful, but other times it's like trying to deal with an irritable rock star or an exclusive maitre'd. If you're thick-skinned or female, you'll probably do fine. If you're a sensitive soul and he makes you feel like you're asking him for a favor in looking at your bike, don't take it personally.
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