I took my car in for routine maintenance to get the radiator flushed. When I picked up my car the water pump was broken. I felt like they saw me as a single woman who wouldn't know the difference and would go ahead and get the larger repair. I'm no expert but if the water pump was working fine before going in there, they must have done something to break it. The descent thing to do would have been to fix the part and not charge me labor. Instead when I picked my car up they totally ignored me, turned their backs on me like I wasn't even there. They didn't even try to work with me.
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