I loved my facial here-- it was just as good as I've had at their SoHo location. It was relaxing and my skin looked great. They do recommend products, so be prepared for that. (This happens even if you say in advance you're not going to buy anything... I was traveling and explained that I couldn't fit anything else in my carry-on, but the esthetician said she had to leave something at the front desk... so I just told them the same thing.)
The bikini wax I had, though, was pretty mediocre. The esthetician just told me "Think happy thoughts." Um, okay. Most places try to distract you with conversation... this wasn't so successful. I would not recommend the waxing services.
The locker room and lounge are smaller than NYC, but they're nice. I like the individual steam showers-- that was a lot more relaxing than climbing into a big steam room filled with a lot of people talking! Good snacks and magazines, too.
Pros: great facial
Cons: bad waxing
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