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Dishonest - Review by citysearch c | Lenscrafters

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Dishonest 7/12/2007

ricksmom27 Provided by Partner
Very poor quality work. They inserted my lenses in wrong twice. They were just shoved in the frames, not aligned or anything, two times! Also, I am reasonably sure I did not receive the coatings I paid for. Lenses only lasted 2 months! The A/R coat peeled off and there were several spontaneous fissures in the lens. They refused to replace the totally defective lenses. Trust me, I took extremely good care of those glasses, I paid a fortune for them with all the special coatings . I have worn glasses all my life and I am well aware of how to care for all coatings and lenses. I have never had these problems anywhere else. In fact, my old pair (10+ Yrs.} are still doing great, just wanted a different look. I noticed a few other customers complaining about service here as well. Stay clear of this particular place unless you are super rich ,enjoy getting ripped off and don't really need to see.Oh, they did offer to replace my lenses for half price, though. How sweet. more
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