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Won't back faulty products - Review by citysearch c | The Home Depot

The Home Depot

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Won't back faulty products 7/6/2007

I bought a new General Electric refrigerator, stove, and built-in microwave from this Home Depot a few days before Thanksgiving. They were delivered and setup on time. The technicians said the fridge could take a few minutes to get to the proper temperature. It never did. We called Home Depot. They told us to call GE. GE said it would take several days before they could look at it. Meanwhile, Thanksgiving was upon us and we had many friends and family coming to visit. We had no choice but to make do the best we could without a fridge or freezer. The tech finally showed up and said he fixed it. A week later it was warm again. We told Home Depot they need to replace it or give us our money back since we bought it from them. Over the course of several non-fixing repairs and numerous complaints, they finally replaced it. What a headache! I would have given this a 1-star had the new store manager not stepped up to ensure we were finally taken care of.\r \r Avoid our headache... don't shop her more
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