I brought my pet to Dr.Hiebert with infected paws from allergies. Without examining the dog or wanting to hear his history ( I was telling him that my dog had major surgery at 6 mos. because he ate a bottle of glue!) .. he spoke right over me and said "" he needs a dermatologist"". I have been managing my dog's allergy for 2 years and this dr. basically said every course of treatment prior to this was ""incorrect"". The girls at the front desk were monsters, telling me ""hurry up and fill out your paperwork, your appt. is in 5 minutes"". I then sat in the lobby for 10 minutes... Since the dr. didn't want to hear about my dog's sensitive stomach , he prescribed steroids for the allergy instead of an antibiotic for the infected paws. Steroids work BUT it gave my dog bloody, loose stools, and I ended up weaning him off and treating the infection at home with Neosporin. A doctor who does not listen and does not know or care about patient history or pet care history should not be permitted to practice. I got impression that he just wanted to dive into my purse and clean it out. I don't mind paying for good service... I am warning every pet owner I know to stay away from this place. They are beyond rude and ignorant.
Cons: Entire experience from front desk to vet
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