I went to Pen E Ventures to purchase a mother of the bride dress for my daughter's wedding. The owners of the store ended up charging my credit card account but not ordering my dress. I put in a complaint with Visa and the store owners sent in a letter to Visa saying I stole from them. I now am out $1000 with NO DRESS. I HIGHLY RECOMMEND THAT NO ONE SHOPS AT THIS STORE. The sales team is rude and has no regard for the customer-retailer relationship. Their policies are unreasonable and they have no problem taking money from their customers and not providing a product.
Cons: The owners of this store charged my credit card without providing a product
more