First of all they called at 10:00 am the day of the wedding and said the limo had broken down, and the only other option was a Hummer - not quite what we had in mind. To be fair, they did find us another service, but the driver didn't know where to go and had to ask the bridal party to constantly direct him. On top of that the door had black grease on it, which ended up on the white wedding dress.
Cons: Car broke down, driver did not know where to go, grease on car door, poor customer service
more