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They do not know what customer service is!!! - Review by citysearch c | Comcast Cable

Comcast Cable

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They do not know what customer service is!!! 7/12/2007

This is a terrible company! I live in Utah and Comcast IL continues to charge my credit card. When I call customer service all they can tell me I have to go to the local to prove that my credit card has been charged since it does not show up in there system. The office that handles Utah can not see the payment. The other option they tell me I can do is call my credit card company and tell them that Comcast is fraudulently charging my card and have the credit card company work it out with Comcast. What a company, they take my money and then tell me that my best recourse is to tell others that they are a fraud. Pros: None so far Cons: Everything more
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