Bought new big screen TV from HH Gregg with 5 year extended warranty. On July 14 TV went out. Called service and no one was there until Monday for TV service. Called JUly 16 and servcice was due Tuesday but no one showed up. They said bad address and phone number. Came on Wednesday, it was Blue Chip Electronics. They said the lamp went out and they were having run on my particular lamp and they were on order. No calls so I called HH Gregg on Monday July 23 and they called and said Blue Chip was expecting lamps either Monday or Tuesday. No calls so called Thursday and still no lamps have shown up at Blue Chip. Here it is Fiday July 27 and no TV for Two weeks and I am retired and have not been able to watch TV.. I know the next time I have a problem with my TV I will make sure that HH Gregg does not assign my problem to Blue CHip Electronics as they are the worst I have found.
Cons: Bad Service
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