I hate a terrible experience with this moving company this weekend. First, they were literally over 9 hours late. They were supposed to be at my apartment at noon and didn't arrive until after 9 p.m. They also took 5 and a half hours to move a simple 1 bedroom apartment from Round Rock to Austin. Also, they left with my entertainment center! Not once did they even attempt to call me throughout the day. I literally called Leslie, the office employee, over 10 times trying to figure out where the movers are. Also I had to pay full price for the move which is completely unacceptable to me. I am going to dispute the charge from Visa because this type of service is simply unacceptable. Because they were so late, it messed up my delivery for my washer and dryer and my internet setup. I called Apache today to see if they would give me a discount for this nightmare. Of course they have not returned my voicemail. I should not even have to pay for the move nor do I plan to. I will tell *everyone* I know to never use this company. I've never put a negative review for any company before but my experience was so awful that I felt compelled to warn others. Thank you.
Cons: they were over 9 hours late, they never called me even once.
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