We have not been to this clinic in a long time because we are exploring other options for our dog. Dr. Schaad is AWESOME. We love him. He has the magic touch with our dog. BUT...we hate going in or even calling because the front desk gal was soo incredibly rude and unprofessional. We were floored by her behavior. (She was a young, blond woman). She seemed determined to make things difficult for us and seemed to be playing games. It is too strange to even explain. On a more serious note, we also were having our dog treated for a skin condition and my dog appeared to be having side effects from the medication. We called the clinic and got one of the more seasoned front desk people (a woman) and she started offering her views and opinions about the side effects. She said that the behavior our dog was exhibiting was not due to the medication. I asked her if we could please have the Dr. Schaad's opinion..and she said she would leave him a message, but we never heard back.We also had a quest
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