I have enjoyed my visits to Barnes and Noble over a period of many years. Whether I need to run in and out with a specific purchase or sit and work in the cafe, I find this store to be a very positive environment. The booksellers have been consistently gracious and helpful, many going more than the extra mile. If I have made a mistake on a book or been given a gift I already have, they will take back my book and give me either a cash refund or store credit (both of which generally play out the same for me; I buy another book). I find their coffee and snacks to be strong and good. I wish the cafe had a little more distinguished atmosphere, perhaps a divider or something to give it its own identity while still being part of the store. They also could add a loungelike area to the first floor (maybe as part of the cafe?) and I believe this would draw more people. However, their magazines are always updated on time, they have a great diversity of books (including travel books) on foreign c
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