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Awesome Food // Poor Customer Service - Review by citysearch c | Cugini's Pizza & Pasta

Cugini's Pizza & Pasta

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Awesome Food // Poor Customer Service 6/16/2007

I work around the corner from Cugini's and love it. Whenever my wife and kids meet me for lunch we come here to get a pie. I too frequent many Italian restaurants in search of the best pizza, and I think the search may be over. Their pizza is great, and their meat Stromboli is like something from another universe. However...I do have a complaint. A couple actually. With the Stromboli, (excellent) they offer a small plastic ramekin of marinara . It is not sufficient for the entire Stromboli. I asked for another and the waitress CHARGED ME $0.50!. I asked her if she was serious and she confirmed. I do alright, I'm not gonna miss a meal due the $0.50, but when I go out to eat, I like to feel like the restaurant is taking care of me. Complaint #2, Cugini's wants a $5.00 surcharge for deliveries with like a $15.00 min. I escalated this matter to the manager one day when I was too busy to leave work. He didn't budge. $5.00 to drive 1/4 mile around the corner where I work (with 300 other people). Pros: Awesome Food Cons: Trying too hard to make an ""extra"" buck more
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