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Office Staff? He may as well not have one!! - Review by citysearch c | Eisenbud Elliott Md

Eisenbud Elliott Md

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Office Staff? He may as well not have one!! 5/2/2007

My Primary Care Physician's Office sent him repeated referrals for an appointment. Each time I called his office, the staff claimed that they did not receive them. I finally offered to hand-carry a referral. Surprise! they found it!!\r \r I finally saw Dr. Eisenbud got appointment , and obtained a prescription requiring a prior authoriization. My pharmacy sent repeated faxes (gave me copies - I was present when they sent it!). I called his office. His staff recommended I go to a different pharmacy as my pharmacy was irresponsible and did not follow up. \r \r I called my pharmacy again to follow up. Dr. Eisenbud's office took no responsibility for anything. No apologies; everything was something else' fault. They are curt and short with callers. \r \r I have written an e-mail to my primary care physician requesting a referral to another endocrinologist. It does no good to get a referral and then have no results. Cons: No follow-up; Staff is not responsible more
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