Rather dissapointed at the level of service received at the Moe's Crab and Pasta Factory. Service was slow, and there seems to be different service for different individuals. It took approximately an hour to get six steamed crabs and a serving of rockfish. The server did not check back at the table to see if every thing was prepared to order and the rolls, and steamed crabs were cold. We asked the bus boy to get some rolls and although he acknowledged us, he reset a table, water all the glasses in the restaurant before he went to the kitchen for the rolls. By then the rockfish was cold. Automatically a 20% gratuity was added to the bill, this I believe is attibutable to the bad customer service. I hope the Baltimore Visitor Center will not recommend this place to others in the future. It is not one of the best experience that Baltimore has to offer. I will never go back to Moe's, this dining experience was the worst I had in years.
Cons: Service
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