It pains me to write this because they seem honest, knowledgable and fairly-priced. What they are not is communicative or prompt. I have given them a lot of business, and every single time they have failed to call me back on time to let me know if they've even looked at my car. If you call ahead they'll tell you it will be looked at right away, but then it will sit for two days. By way of comparison, I have worked with other mechanics who will call you back within an hour or two.
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