We pointed the flaw out to our waitress who seemed frustrated when we complained. We requested to speak to manager. As with the previous lady who complained, we were never given an opportunity to speak with manager. We believe the attitudes that permeate here, are not very apologetic. It really doesn't matter whether the hair on the pizza is a human hair or a hair from a pizza brush. Both of these items are a disgusting unappetizing thing to be contained on food you're about to consume. If their response was more apologetic rather than standoffish, we believe it would go a long way towards making an unpleasant situation more tolerable. I also agree with previous poster about the cleanliness of Pirrone's. At times when it is very busy, the waitresses have a difficult time keeping the areas clean. And as a previous poster stated, the buffet at times is very poor in keeping pizza available to eat on the steam table. Buffet time there is usually quite busy. As a result you can often wait longer to get pizza to eat, then if you had just ordered your own personal pizza to the table. All in all, we weren't very pleased with our dining experience at Pirrone's.
Cons: Hair in our Food, Lack of apology, Unclean
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