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Shocking old school tactics and zooming arrogance - Review by citysearch c | Quirk Mazda

Quirk Mazda

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Shocking old school tactics and zooming arrogance 5/6/2007

My wife and I got my sister-in-law to babysit the kids so we could go visit two dealerships to settle on a new car purchase. We came in to Quirk Mazda to view and possibly buy the CX9. The sales guy who accosted us wanted us to sit down and answer myriad questions before we could even look at the car in the showroom. After 5 minutes he had us sitting down, and he insisted we answer all his questions, including ""What are the chances of you buying a vehicle from me today?"", and detailed questions on trade in and what other cars we were looking at. He stated, ""That's the way we do business here, before we spend time with a customer."" This was a Thursday morning and no customers other than my wife and I were present. Why the hard sell? I should have walked then, but instead I relented and gave him the information. When I told him the *one* other vehicle we were considering, he scoffed, got up, went to the manager's desk and back, then insisted that we first go to the other dealer before he spends any time with us, because ""that's the way we do business here."" Having come from the manager's desk, he was either told to do this or it simply was his gambit. We'll never know. We got up to leave, and I tossed the brochure on the conference table and it slid a little further than I intended, almost sliding off the table. He berated me for throwing the brochure at *him*. When I explained, he said ""Yeah right"", and I asked him to stop being a j*rk. He then said, ""That's Mister J*rk to you."" Indeed. Capital M. Capital J. Needless to say, we can not comment on anything else-- never got the attention and respect we deserved. Pros: Close to home Cons: Rude, arrogant sales staff. Buy now or get out sales tactic more
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