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Cold Food - Bad Service - Review by citysearch c | Urban Putt San Jose

Urban Putt San Jose

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Cold Food - Bad Service 4/25/2007

We started with great drinks at the bar, and quick friendly service. It went downhill when the bartender wanted to argue over closing the tab out before we were seated for dinner. We were seated, and received menus - it took 20 minutes for the waiter to come to the table. When she did, she was rushed, and acted as if were were a compication/problem. We ordered the calamari because it sounded delicous. We were getting up to leave when it arrived 25 minutes later. The ingredients had such great potential! Fennell, calamari, onions and haricot vert with a delicous spicy remoulade. The worst part - it was cold! The waiter/waitress (second person) told us that there was no heat lamp in the pick up window and nothing she could do about it.\r \r We promptly left! I think the bar has great potential, but the experience was such a non-experience I doubt I would ever return. Certainly not with a guest! Pros: Good Bar Service, good drinks Cons: Bad customer service, cold food, difficult parking more
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