Poor communication among staffs. Nursing supvsr gets belligerent & very defensive when deficiencies or negligence are pointed out. Instead of correcting them, they get very defensive and lie to cover their butt. Family members & residents refrain from complaining for fear of retaliation. What kind of a life is that for residents? They feel powerless. I was harassed by an unprofessional nursing supvsr while visiting.\r
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Air conditionding does not work properly in the summer. Room temp. was measured at 86 degrees on the west side. It was reported to the Health Dept. I got a response from them in December!! The inspector said she checked the facility & the temp is ok. Of course, it 's not hot anymore. It is winter, what a joke !\r
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Theft is rampant. Do not leave anything that looks new or attractive. My father has lost slippers, scarfs, new pair of jeans, pajamas & ring.\r
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Response to call lights is very slow. What happens in an emergency? You will never know because they cover up their story. Always take their report w/ a grain of salt.
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