Dr. Baruiz is a good doctor but her front desk staff is the absolute the worst I have ever encountered- and from what I've heard from other patients, I am not the only one who feels this way. They are incredibly rude, extremely lazy, and obviously not fit to be working at a medical office. The best thing Dr. Baruiz could do for her business would be to fire her current front desk staff and employ people who are actually competent. \r
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Here's a typical experience... When you enter the office, the front desk staff will not greet you or even AWKNOWLEDGE your presence most of the time, and seem to preoccupied talking on their cell phones than mustering up the energy to say ""I'll be with you in a minute"". Simply horrible. On one visit, I remember sharing a glance with another patient in the waiting room who was apparently sharing my exact thoughts, ""this front desk staff is awful!"". \r
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A perfect example of this rudeness to patients is given by the next reviewer herself- who says she is an employee at Dr. Baruiz's office. Instead of reading my review and trying to learn from my critique and improve the way she deal with patients, this employee would rather scathe my comments and talk about what a wonderful employee she is! \r
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This is my honest opinon of this practice. Dr. Baruiz is great, but her staff is the worst. That shouldn't prevent people from seeing her (I still do), just don't expect to be coddled- let alone greeted- by the staff. If her front desk staff is ever fired, you can expect my rating to go up significantly, but until then I have to stand by my rating.
Pros: Good Doctor
Cons: HORRIBLE Front Desk Staff
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