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Terrible customer service, high prices - Review by citysearch c | Firestone Complete Auto Care

Firestone Complete Auto Care

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Terrible customer service, high prices 4/23/2007

I stopped to get a slow leak in my tire repaired. I asked if they would also take a look in the brakes, because the check engine light was coming on when I pressed the brake pedal and I thought maybe a wire was caught. The guy seemed annoyed that I was bothering him, and told me it was absolutely impossible that the check engine light would come on when the brake pedal was pressed because they are not related. I asked well, could he please just repair the tire (I didn't like being either called a liar or stupid). He said it would be 45 mins (there was only one other car in the four bays) and would cost $23. I've never paid more than $8 to fix a flat, and most places do it for free in the hopes you'll buy tires there in the future. I said I would find somewhere else!! Cons: rude customer service, ridiculous prices more
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