Terrible experience!!! I purchased an expensive Sony HDTV from Appliance Alliance and within 2 months it was dead. I called them and they refered me to a repair shop who would take care of me. I was told that several major components went in the TV. It took several months to be worked on. During all this time I was calling Appliance Alliance trying to find out what was going on, first they told me that they would get me a new one, then they said that they would get me an extended warrenty. They told me they would call me back. They just stopped calling me back and then I would call and leave message and they would not return them.
Cons: Terrible customer service, does not stand behind the products they sell.
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